Sometimes an auditor needs to have access to CourseSales.com to review how students are managed and courses are set up. With any security arrangements it is recommended that you start at a point of maximum security. It might be that the level of access you give could contribute to the auditors view on how ‘secure’ you are with your client’s data. For that reason consider the access that you provide as being part of the audit.
Continue ReadingYou may receive a request to complete a spreadsheet for the auditor ‘ASQA Delivery Data Summary Sheet for completion by Registered Training Organisations (RTOs)’ this requires you to gather informatoin regarding attendance on certain courses and the student survey data. The information below takes you through each of the areas to complete with guidance o nhow to get this data from CourseSales.com Table A - Full qualifications/accredited courses This is for Qualifications and accredited courses only - if you are delivering single unit of competency courses that do not result in awarding a qualification then this is NOT required for you to compete.
Continue ReadingWhether you are an Australian RTO or a Singapore based training company you no doubt have audits for some or all of your training. Here are some tips about how to impress them using CourseSales.com: Auditors are interested in the learner journey, they are particuarly interested in things like reminders to make the student’s experience more plesant, and easier while they are attending the course, seeing when these steps occured, if where possible they are automated to ensure consistency and that it is not subject to human error ie forgetfulness, then this is all the better.
Continue ReadingCourseSales.com includes many ways to track activity and actions. These enable you to identify training that may be required of staff members through modification of records that need correcting to audits by governing bodies to confirm actions have been taken to manage students. Those organisations that are CRICOS registered (for overseas students) and have obligations surrounding notification of students can use this functions to meet their accreditation/audit compliance. Audit The Audit is found under the ‘System’ menu.
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