As part of our security mechanisms if you try to log in 3 times and get the password wrong each time we will lock your account. It can be annoying but it is to try and protect your system from having unwanted access from those who are trying to hack access to your student data. It is easy however for you to unlock your account. You just need someone to login under their account and save your login, resaving the login
Continue ReadingThe following is the screen you will see at login And the following you will see if you have forgotten your password It is recommended that you ensure your mobile number is set up in your Login, as half your password will be sent to your mobile as an SMS number, and the other half will be sent to your email address. Data Required on the Login record Resetting the password triggers an email of a password portion to the user’s address in their Login record.
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