Add document references to your emails or PDFs.
You can use the unique identifier for course dates and documents (enquiries/registrations) as a way to keep track of someone’s registration. To do this we recommend that you put the following at the bottom of your emails:
Course reference: [CourseDates:CourseDateId] our reference is: [Documents:DocumentExternalId]
Hint: beta feature - use with caution to include the name of the email template (for troubleshooting purposes) use this: [Email:TemplateName], hide as white text if you wish to have this on emails but not to be noticed:
<span style="color: rgb(255, 255, 255);"> [Email:TemplateName] </span>